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Privacy
Information Collection and Use
HotelTravelCheck.com LLC is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways different from what is
disclosed in this statement. HotelTravelCheck.com LLC collects information from our users
at several different points on our website.
Registration
During registration a user is required to give their contact information
(such as name and email address). This information is used to contact the user about the
services on our site for which they have expressed interest.
Order
We request information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information (like credit card number,
expiration date). This information is used for billing purposes and to fill customer's orders.
If we have trouble processing an order, this contact information is used to get in touch with
the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates. For instance, by setting a
cookie on our site, the user would not have to log in a password more than once, thereby saving
time while on our site. If a user rejects the cookie, they may still use our site. Cookies can
also enable us to track and target the interests of our users to enhance the experience on our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather
broad demographic information for aggregate use. IP addresses are not linked to personally
identifiable information.
Links
This web site contains links to other sites. Please be aware that we HotelTravelCheck.com LLC
are not responsible for the privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy statement applies solely to
information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name
and email address.
Surveys
From time-to-time our site requests information from users via surveys. Participation in these
surveys is completely voluntary and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code, age level). Survey information
will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask
them for the friend's name and email address. HotelTravelCheck.com LLC will automatically send
the friend a one-time email inviting them to visit the site. HotelTravelCheck.com LLC stores
this information for the sole purpose of sending this one-time email. The friend may contact
HotelTravelCheck.com LLC at
http://www.HotelTravelCheck.com
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users' information. When users submit sensitive
information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information is encrypted and
is protected with the best encryption software in the industry - SSL. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are
just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in
our power to protect user-information off-line. All of our users' information, not just the
sensitive information mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our employees must
use password-protected screen-savers when they leave their desk. When they return, they must
re-enter their password to re-gain access to your information. Furthermore, ALL employees are
kept up-to-date on our security and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our customers' information is protected. Finally,
the servers that we store personally identifiable information on are kept in a secure environment,
behind a locked cage.
If you have any questions about the security at our website, you can send an email to
Security@HotelTravelCheck.com
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a
user no longer desires our service, we will endeavor to provide a way to correct, update or
remove that user's personal data provided to us. This can usually be done at the member
information page or by emailing our Customer Support. [Some sites may also provide telephone
or postal mail options for updating or correcting personal information].
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional materials from our
partners may opt-out of receiving these communications by replying to unsubscribe in the
subject line in the email or email us at OptOut@HotelTravelCheck.com
[Some sites are able to offer opt-out mechanisms on member information pages and also supply a
telephone or postal option as a way to opt-out.]
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our
users are always aware of what information we collect, how we use it, and under circumstances,
if any, we disclose it. If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected, we will notify users by
way of an email. Users will have a choice as to whether or not we use their information in
this different manner. We will use information in accordance with the privacy policy under which
the information was collected.
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